Privacy Policy
Effective Date: 10/31/2024
1. Introduction
Lavowash is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our location, use our services, or interact with us online. By using our services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect various types of information in order to provide and improve our services, including:
- Personal Information: such as your name, contact information (email address, phone number), and address when you sign up for our pickup and delivery service or loyalty program.
- Payment Information: if you make a payment with a credit or debit card, we collect payment data to process transactions.
- Service-Related Information: including preferences related to laundry services.
- Usage Information: such as details on how you interact with our website, app, or services.
3. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Process transactions and deliver laundry services.
- Communicate with you about your orders, offers, and updates on our services.
- Improve our services and customer experience.
- Enforce our policies, terms, and agreements.
4. How We Share Your Information
We may share your information with:
- Service Providers: third-party vendors to assist with operations like payment processing, marketing, or logistics.
- Legal Requirements: if required by law to respond to legal requests, prevent fraud, or protect our rights.
5. Security of Your Information
We implement reasonable security measures to protect your data. However, no security method is 100% secure, and we cannot guarantee the security of your information.
6. Your Choices
You may update, correct, or request deletion of your personal information at any time. If you wish to opt-out of receiving promotional communications, you can follow the unsubscribe instructions included in our emails or contact us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: